Please log in to your sleep tracker account once and check whether the data for the corresponding date has been transferred and recorded correctly.
If so, then check that this account has been connected to somnio. You can check this in the menu item "Profile" => "Connections with trackers".
If the connection has been successful, you will see a button showing "Disconnect". If this is not the case, please try reconnect to your account.
If this does not work and you are using the mobile app, please log into somnio in your web browser at https://app.somn.io and try connecting now - again, in your profile under "Connections with trackers".
If the synchronization still does not work despite these instructions, please contact us at support@somn.io. We will answer your request within 24 hours.